How to Order

To place your order, please email us at sales.tuic@gmail.com

All shipments are sent prepaid before any fish are pulled, packed, or shipped. Availability is subject to change before your order is completed.

To place an order or request a quote you must provide me with a full name, address, and telephone number. Without that information, an ‘estimate’ is all we can provide.

I have no minimum order amount within the United States. If you want 1 fish, I can ship 1 fish. However, please keep in mind that often that the packing materials and shipping rate can exceed the price of the actual fish in this situation. 

Also, please be aware that the shipping rate (UPS Next Day), Styrofoam shipping container, cardboard liner, and heat pack costs are reasonably added to all orders.

Orders finalized by 12 p.m. EST.  In many cases, we can ship the same day (please confirm first). PLEASE NOTE: If you alter (add or subtract species or quantities) an order that has already been paid and finalized you will delay the shipment of that order by at least 24-hours. (shipping rates and discounts may also be affected) 

Tangled Up in Cichlids accepts PayPal(preferred), Credit/Debit card (Visa, Mastercard, Discover) as well as Zelle and Venmo. 

Paypal: When your order is finalized you will receive a detailed invoice payable upon receipt. When that invoice is paid your order can be prepared for shipping.

Credit/ Debit card: In order to process a credit card order, you will need to supply the following information via email or telephone:
• complete card number
• expiration date
• 3 digit security code
• billing address and phone number of the cardholder if different from that of the shipping address.

Discounts: For orders exceeding $500.00 (of fish). I will deduct 10% of the invoice total of fish. (does not apply to wholesale discounted orders)


GIFT CERTIFICATES AVAILABLE

Now there’s a way to get your favorite cichlids anytime – compliments of your family and friends.

You may send funds via PayPal to the above email address. Then I will email you a printable gift certificate for the lucky recipient. Special notes can be added to your gift certificate. We are sorry that I cannot hold specific fish seen on the stock list as ‘layaway’ for future purchases via the gift certificate. The recipient of the gift certificate will be able to purchase fish from a current up-to-date stock list when they are ready to order.